:root{color-scheme:dark;--orange:#ff720d;--bg:#08090a;--panel:#121417;--line:#2d3136;--muted:#a8abb1}*{box-sizing:border-box}body{margin:0;min-height:100vh;background:#08090a;color:#f7f7f8;font:15px/1.5 Arial,sans-serif}body:before{content:"";position:fixed;right:0;top:50px;width:620px;height:420px;background:radial-gradient(ellipse at top right,rgba(255,114,13,.14),rgba(255,114,13,.04) 45%,transparent 72%);pointer-events:none}header,main{position:relative;z-index:1}header{height:78px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 max(32px,calc((100vw - 1180px)/2))}header b{letter-spacing:2px;font-size:22px}header b span,.eyebrow{color:var(--orange)}header nav{display:flex;gap:24px;color:var(--muted)}header a{color:#fff;text-decoration:none}main{max-width:1180px;margin:auto;padding:58px 28px 100px}.hero h1{font-size:42px;margin:0}.hero>p:last-child{color:var(--muted)}.eyebrow{font-size:11px;font-weight:800;letter-spacing:2px}.grid{display:grid;grid-template-columns:1fr 1.2fr;gap:20px;margin-top:34px}.card{background:rgba(18,20,23,.96);border:1px solid var(--line);border-radius:16px;padding:28px}.card h2{margin-top:0}label{display:block;margin:16px 0;color:var(--muted)}input,textarea,select{display:block;width:100%;margin-top:7px;padding:12px;border:1px solid var(--line);border-radius:8px;background:#0c0e10;color:#fff}textarea{height:180px;resize:vertical}button{background:var(--orange);color:#fff;border:0;border-radius:8px;padding:12px 17px;font-weight:750;cursor:pointer}button:disabled{opacity:.55}.hidden{display:none!important}.toolbar{display:flex;gap:10px;margin:15px 0}.secondary{background:#272b30}.active{box-shadow:0 0 0 1px var(--orange)}.ticket{border:1px solid var(--line);border-radius:10px;padding:15px;margin:10px 0;cursor:pointer}.ticket:hover{border-color:#7d431d}.ticket-top{display:flex;justify-content:space-between;gap:15px}.ticket small,.ticket-meta{display:block;color:var(--muted)}.status{padding:3px 8px;border-radius:99px;background:#10271d;color:#44dc91;font-size:11px;text-transform:capitalize}.status-closed{background:#292c31;color:#c5c8cc}.status-awaiting_customer{background:#2b210d;color:#ffc76b}.status-in_progress{background:#14253a;color:#6fbbff}.notice{padding:13px;border-radius:9px;margin-top:20px;background:#10271d}.error{background:#2b1114}dialog{width:min(780px,92vw);max-height:90vh;overflow:auto;background:#141619;color:#fff;border:1px solid var(--line);border-radius:14px;padding:28px}dialog::backdrop{background:#000b}#close{float:right;background:transparent;font-size:24px}.message{border-left:3px solid var(--orange);padding:10px 15px;margin:15px 0;background:#0d0f11;white-space:pre-wrap}.message.staff{border-color:#4c9cff;background:#0d1520}#staffControls{border-top:1px solid var(--line);margin-top:24px;padding-top:18px}@media(max-width:800px){.grid{grid-template-columns:1fr}.hero h1{font-size:34px}}